Full oversight of data processing operations rests with Luciano Contreras, who ensures proper management, protection, minimization, and lawful use of information provided by users. For any questions related to data protection, to exercise rights granted under the law, or to clarify this policy, the controller provides the following contact methods:
hi@baigst.com and +49 1737968732.
All requests will be handled diligently, confidentially, and within legally established deadlines.

The operation of this site involves collecting various types of data depending on user interaction. When a person submits a request, inquiry, or message via the contact form, email, or WhatsApp Business, the data voluntarily provided—typically name, email address, phone number, and message content—is processed. This information allows requests to be managed, tailored responses prepared, pre-consultations provided, personalized quotes created, and professional communication maintained regarding services offered by BAIG STUDIO, such as web design, graphic design, and SEO.

In addition to voluntarily submitted data, the site may collect general technical information automatically from the browser, including access dates and times, device type, operating system, browser language, and other general non-personal data based on user behavior on the site. These data are essential to ensure proper site functionality, optimize performance, detect technical issues, guarantee security, and conduct internal evaluations to improve user experience.

Collected information is never used for purposes other than stated and is never sold or shared with third parties for non-functional purposes. Data is only shared when necessary for a specific service or when the user has given explicit consent.

The website is built on WordPress, a widely used content management system, which by design may use essential technical cookies, internal scripts, and elements to ensure proper functionality. Hosting is entirely within the European Union, ensuring GDPR compliance regarding server location, backups, file storage, and log management. The hosting provider offers security mechanisms such as SSL/TLS encryption, advanced firewall, continuous monitoring, anti-intrusion tools, access restrictions, and technical measures preventing unauthorized access or tampering.

The site uses tracking technologies primarily for internal functionality and automated statistics via Google Analytics. WordPress necessary cookies ensure technical functions operate correctly, while Google Analytics cookies provide insights into overall traffic, page performance, and user navigation patterns.

To provide additional functions and improve usability, the site integrates services from external providers, including Google Maps, YouTube, and WhatsApp Business. Each service may process personal data depending on user interaction.

All processing of personal data is based on GDPR legal grounds, including informed consent, pre-contractual or contractual measures, legitimate interest, or legal obligation.

Some integrated services, such as Google Analytics or YouTube, may transfer data to third countries, mainly the United States. Transfers are carried out under Standard Contractual Clauses and technical safeguards.

Data retention depends on the nature and purpose of the information. Form or email inquiries are stored only as long as necessary for processing, no more than twelve months without a subsequent professional relationship.

BAIG STUDIO implements technical and organizational measures, including SSL/TLS encryption, firewalls, access restrictions, continuous monitoring, regular backups, and internal procedures to ensure data confidentiality.

Users have rights to access, rectification, deletion, restriction, objection, and data portability, and may withdraw consent at any time. Requests: hi@baigst.com. Complaints can be filed with the German supervisory authority:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

The site may include links to external pages. BAIG STUDIO is not responsible for content or privacy policies of third parties.

BAIG STUDIO reserves the right to update this policy for legislative changes, technical adjustments, or new services.

hi@baigst.com
+49 1737968732